Cultural Care Au Pair survey results keep getting better!
by Stephanie Rueter
This past fall, Cultural Care Au Pair launched another customer satisfaction survey to our host families…and the consensus is that they are overwhelmingly happy! To share few of the stats:
• 96% of host families are satisfied with the quality of childcare that their au pair provide
• 95% are satisfied with the support provided by their Local Childcare Coordinator
• 97% are pleased with the choice they made to use the services of Cultural Care Au Pair
• 96% would recommend the services of Cultural Care Au Pair to other families:
We’re thrilled with these results, which are certified by independent survey company Discovery Surveys, Inc. In fact, our participation rate (52% of active host families this time around) and the results themselves have improved each of the four times we have administered the surveys (spring and fall of 2008 and spring and fall of 2009). For more detailed survey information, visit our website.
Thank you to our current host families for partcipating and for helping us to further improve our program!
7 months ago
